With the growing adoption of Electronic Health Record (EHR) and Electronic Medical Record (EMR) systems, it is anticipated that the market’s size will exceed $47.6 billion by 2030. This trend can be attributed to the healthcare industry’s increasing reliance on data worldwide. Consequently, the integration of EMRs and EHRs has become an unavoidable necessity. However, the primary challenge faced by most healthcare organizations in their EHR adoption journey is the selection of the appropriate software solution.
Healthcare providers utilize various software tools, including telehealth solutions and practice management solutions. The introduction of integrated EHRs can introduce complexities into workflows, ongoing interoperability challenges, and potential reductions in productivity. The critical consideration here is which EHR system to invest in. Cerner and Epic are prominent names within the healthcare sector, jointly controlling 55% of the acute care hospital market in the United States. Given the substantial scale and cost associated with these systems, the decision-making process carries little margin for error. Typically, contracts involve multi-million, if not billion-dollar commitments, and the software implementation process can span from six months to well over a year. Additionally, considerable time is required for staff to become proficient with the new system.
The competition between Cerner and Epic has been ongoing, with both companies consistently introducing innovations and enhanced software functionalities. This perpetual evolution makes it challenging to determine the superior choice for a new EHR system. In this article, we will assess and compare their respective functionalities to assist you in making an informed decision.
Analyzing the Pros and Cons of Cerner and Epic EHR Systems
The adoption and widespread utilization of electronic health record systems have revolutionized the healthcare industry, making it significantly easier to safeguard and access patients’ medical records. Technological advancements have simplified many aspects of healthcare operations, but as software solutions continue to evolve, the market has expanded and grown increasingly competitive. This competition has led to the development of innovative solutions, such as remote patient monitoring, which are now available to healthcare organizations.
In this highly competitive landscape, characterized by the delivery of unique solutions by top healthcare mobile app development companies, Cerner and Epic Software stand out as two leading EHR solution providers. Both companies offer EHR development, seamless integration with medical devices, and user interface design tailored to the healthcare sector. In this analysis, we will delve into the strengths and weaknesses of Cerner and Epic EHR systems, considering their usability and other essential factors.
Market Share Analysis of Epic Systems and Cerner
In the realm of healthcare technology, the competition for market share between Epic Systems and Cerner has been a noteworthy subject. The year 2022 witnessed significant developments in this competition, with Epic Systems maintaining its dominant position.
- Epic’s Market Share: Epic Systems continued to solidify its leadership in the EHR hospital market share, welcoming 83 new hospitals into its network during 2022. This expansion added an impressive 14,330 beds to Epic’s ecosystem, further establishing its position as the frontrunner in hospital market share. In fact, approximately 36% of acute care hospitals in the United States now rely on Epic EHRs, contributing to Epic’s overall market share of around 31%. According to insights from KLAS Research, Epic achieved the most substantial share growth in the acute care hospital industry between 2017 and 2022, adding an impressive 434 hospitals and a staggering 94,656 beds during this period;
- Cerner’s Market Share: While Cerner made strides in 2022 by bringing 22 new hospitals into its fold, it experienced a decline in bed count, losing 4,658 beds during the year. This decrease can be attributed to the inclusion of smaller standalone facilities in its portfolio. Nonetheless, Cerner maintains a noteworthy position as the second-largest player in the hospital industry, trailing behind Epic. According to KLAS Research, Cerner secured a 25% share of the hospital industry in 2022.
The dynamics of this ongoing competition between Epic Systems and Cerner in the healthcare technology landscape continue to shape the industry, with both companies striving for innovation and market dominance.
Business Adoption of Cerner and Epic Healthcare Solutions
In the realm of healthcare technology solutions, Cerner and Epic share a common landscape in terms of the types of businesses that employ their services. However, the dimensions of these businesses—ranging from their size to their industries of operation—highlight intriguing disparities. Let’s delve into the specifics of the business portfolios of Cerner and Epic.
Cerner – Business Portfolio:
Recent data reveals that an impressive 17,107 businesses have chosen Cerner as their solution provider. These businesses predominantly hail from the United States and are primarily situated within the Hospital & Health Care industry. Furthermore, Cerner finds its most frequent users among businesses with employee counts ranging from 50 to 200, boasting revenues spanning from $1 million to $10 million.
When examining Cerner clients by industry, the primary segments include Hospital & Health Care (28%), Information Technology and Services (11%), and Computer Software (5%). Additionally, Cerner’s customer base can be classified into three categories based on their workforce: small (50 employees), medium (43%), and large (>1000 employees). Notably, the majority of Cerner customers (60%) fall into the small category, with an average revenue of approximately $50 million. Meanwhile, 23% qualify as large enterprises, with revenues exceeding $1 billion, and 9% are medium-sized entities.
Epic – Business Portfolio:
A recent report showcases that Epic systems are adopted by nearly 4,484 businesses, with over 91% of these entities based in the United States, predominantly within the Hospital & Health Care sector. Much like Cerner, Epic EMR/EHR is most prominently utilized by businesses within the 50-200 employee range, with sales revenues ranging from $1 million to $10 million.
When examining Epic clients by industry, the major segments include Hospital & Health Care (45%), Information Technology and Services (11%), Medical Practice (9%), and Higher Education (6%). A breakdown of Epic’s customer base reveals that 21% are small businesses, 40% are medium-sized, and 37% are classified as large enterprises.
The diversity in the adoption of Cerner and Epic healthcare solutions, spanning a wide spectrum of industries and business sizes, underscores the significant role these technology providers play in shaping the healthcare landscape.
Product Offeringsof Cerner and Epic Healthcare Solutions
As we delve deeper into the realm of healthcare technology, it is essential to not only understand market dynamics and the diverse businesses adopting these solutions but also to explore the extensive product portfolios offered by industry giants like Cerner and Epic. In addition to assessing the range of products, we will also examine the flexibility and adaptability inherent in these systems, which are crucial factors in their widespread adoption and success.
An Overview of Cerner’s Key Software Solutions
Cerner, a prominent player in the healthcare technology sector, offers a range of software solutions tailored to the needs of healthcare providers. Among their diverse product portfolio, three proprietary software solutions stand out: Cerner Millennium, Cerner PowerChart with PowerChart Touch, and Cerner CareTracker. These solutions cater to various aspects of healthcare management and clinical operations.
- Cerner Millennium: This is Cerner’s flagship Electronic Health Record (EHR) platform, which empowers clinicians and healthcare institutions with real-time access to comprehensive patient health data. It plays a pivotal role in enhancing the efficiency and effectiveness of patient care;
- Cerner PowerChart: Designed to expedite clinical workflows, PowerChart is an EHR solution that includes features such as a patient portal and e-prescribing capabilities. It is engineered to streamline healthcare processes and improve the overall patient experience;
- Cerner PowerChart Touch: This web-based application provides clinicians with the flexibility to access patient charts conveniently from their iPhone or iPad, ensuring that healthcare professionals have vital information at their fingertips, even on the go;
- Cerner CareTracker: Tailored specifically for long-term care facilities, CareTracker is a point-of-care documentation system. It aids in capturing essential patient data efficiently, enhancing the quality of care provided in these settings.
It’s worth noting that Cerner is predominantly utilized by ambulatory care settings and small healthcare practices. However, it’s essential to recognize that some users have noted limitations in the capabilities of Cerner’s products, which may impact their flexibility in meeting diverse healthcare needs.
Cerner’s commitment to providing a range of solutions reflects their dedication to improving healthcare delivery, even as the debate surrounding the flexibility of their products continues.
Epic Systems’ Versatile Suite of Healthcare Solutions
Epic Systems has established itself as a versatile player in the healthcare technology landscape, offering a comprehensive range of products designed to integrate seamlessly into various healthcare settings and functions. Let’s delve into the core products offered by Epic and their adaptability:
- EpicCare: Serving as the cornerstone of Epic’s product lineup, EpicCare is the primary Electronic Health Record (EHR) solution. It caters to both physicians and healthcare organizations, with a primary focus on facilitating clinical care, offering decision support, and streamlining operational processes;
- MyChart: This patient-centric solution enhances engagement by providing features for family health information and patient communication. MyChart empowers individuals to actively participate in managing their healthcare journey;
- Healthy Planet: Leveraging data interoperability, Healthy Planet contributes to population health management efforts, enabling healthcare providers to proactively improve the health and well-being of entire patient populations;
- Revenue Cycle Management (RCM) Software: Epic’s RCM software plays a pivotal role in managing patient claims and invoicing processes, ensuring financial operations run efficiently;
- Tapestry: Tailored to handle managed care tasks, Tapestry streamlines complex administrative processes within healthcare organizations.
Epic Systems has earned a reputation for flexibility, offering a multitude of features and regular upgrades to meet evolving healthcare needs. Compared to some competitors, such as Cerner, Epic’s systems are recognized for their adaptability and versatility.
Cerner vs. Epic: Assessing User-Friendliness
When it comes to choosing an Electronic Health Record (EHR) system, one of the key factors that can determine its success in a healthcare setting is how easy it is for users to navigate and utilize its features. In this comparison between Cerner and Epic, we’ll delve into their respective user-friendliness:
Cerner: Pros and Cons
Cerner boasts an intuitive and user-friendly user interface (UI). It includes a patient portal equipped with a secure, HIPAA-compliant messaging application, providing patients with an encrypted means to communicate with their healthcare providers. This functionality allows patients to ask questions and stay connected with their providers to ensure they are closely adhering to their treatment plans. Online prescription refills are easily accessible through Cerner, thanks to its user-friendly system. Additionally, it streamlines the process of scheduling virtual appointments, making it a preferred choice for nurses when it comes to charting.
However, it’s worth noting that some pages within the Cerner portal may pose challenges for users, who might require assistance with navigation. While Cerner is considered a relatively user-friendly EHR option, it still necessitates some training for staff to become fully comfortable with its functionalities.
Epic: Pros and Cons
Epic has been dedicated to enhancing the user-friendliness of its EHR system. Epic’s EHR system features a patient portal that enables patients to schedule appointments and securely access their health records. Moreover, it provides cost estimates for specific medical procedures. Both patients and healthcare providers can schedule virtual consultations within the Epic system.
Despite Epic’s efforts to promote user-friendliness, many customers report challenges when using the system. Due to the extensive capabilities of Epic EHR, navigating through various options can be complex. Epic’s intricate architecture can sometimes pose difficulties for healthcare consumers, especially when healthcare organizations require a straightforward EHR solution, which Epic may not be suitable for some users.
Cerner vs. Epic: Which Offers Superior Interoperability?
In the realm of healthcare systems, the ability to seamlessly share data with other providers is crucial, and this hinges on the concept of interoperability. Cerner and Epic, both privately sponsored Electronic Health Record (EHR) systems, provide robust resources for healthcare integration. They enable various systems to connect and exchange data. Now, let’s delve into the realm of Cerner vs. Epic interoperability to determine which one excels in this aspect.
Cerner EHR System
Cerner champions interoperability through a variety of methods. One noteworthy avenue is its involvement in the CommonWell Health Alliance, an influential non-profit industry trade association co-founded by Cerner and six other key competitors. This alliance adheres to standardized procedures, empowering its members to readily access and exchange patient data.
Furthermore, Cerner offers Cerner Ignite APIs, facilitating integration between third-party applications and the EHR. Reference Lab Networks further extend the reach of Cerner, allowing users to seamlessly share data with various “acute and reference labs” without the need for individual connections to each lab.
Epic EHR System
One notable limitation of Epic is its limited support for third-party app integrations, often necessitating custom development for such integrations. However, Epic compensates for this by collaborating with other EHR networks through Carequality. This collaboration simplifies the sharing of patient records with multiple providers.
Epic also enhances interoperability through EpicCare Link, a feature that enables non-Epic users to access patient information from an Epic user. This functionality operates akin to platforms like Dropbox or Google Drive, where users gain access via a sharing link. Additionally, Epic empowers patients to share their health information with third-party providers through a feature known as Share Everywhere, enabling clinicians to review patient data without requiring a direct connection to Epic via an EHR.
Interestingly, the fact that the Carequality and CommonWell networks can communicate with each other adds an intriguing dimension to the Cerner vs. Epic comparison, potentially diminishing the importance of this particular distinction.
Cerner vs. Epic: Which Offers a Simpler Installation Process?
When it comes to the crucial phase of implementation and installation, both Epic and Cerner EHRs have their own unique methodologies. The specific approach employed largely depends on the organization’s size, complexity, and specific requirements. Let’s evaluate which of the two, Cerner or Epic, offers a more straightforward installation process.
- Cerner Electronic Health Record Systems: Cerner’s approach to implementation and installation is characterized by its utilization of Model Experience, a methodology that aims to generate highly effective recommendations for the installation process. Cerner goes the extra mile by providing comprehensive training packages for users and administrators, equipping them with the knowledge and confidence needed to successfully install their new EHRs. Moreover, Cerner’s consulting team lends valuable support to organizations, aiding them in understanding their EHR and executing the installation process with confidence. As a result, Cerner is widely regarded as the more user-friendly option when it comes to installation;
- Epic Electronic Health Record Systems: In contrast, the cost associated with implementing and installing Epic EHRs is notably higher compared to other EHR systems, including Cerner. The installation of Epic necessitates the involvement of IT professionals, contributing significantly to the overall installation expenses.
Cerner vs. Epic: A Comparison of Customer Support
Cerner and Epic are renowned for their strong commitment to customer service. Both organizations maintain dedicated customer support teams that excel in addressing technical issues, providing training, and ensuring ongoing system maintenance.
Cerner Electronic Health Records
Cerner boasts a customer support team that is singularly focused on assisting users in comprehending their technological solutions and resolving queries, delivering a high standard of customer service. To further enhance customer support accessibility, Cerner offers eService through its online portal, ensuring assistance is available 24/7. Additionally, Cerner provides training to existing staff members, equipping them with the necessary technical expertise for in-house system installation.
However, it’s important to note that Cerner’s customer service response times may be slower, leading to longer wait times for consumers seeking responses to their inquiries.
Epic Electronic Health Record Systems
Epic maintains a team of technical professionals who can be easily reached through their dedicated phone line. Epic’s support service prides itself on responding to user inquiries within 24 hours of submission. Furthermore, Epic keeps users informed about industry news and trends through regular newsletters. When Epic introduces changes to its system, it ensures that users are well-informed by sending out semi-annual email newsletters containing the latest updates.
Despite these advantages, Epic may be somewhat conservative when it comes to accommodating user-requested updates. Certain aspects of the system’s operations may require the involvement of a significant number of internal personnel during the setup process, potentially making customer support a costly endeavor.
Cerner vs. Epic Cost Comparison: Which is More Affordable?
The costs associated with EHR systems can vary significantly, depending on factors such as selected features and the number of users utilizing the system. Pricing information for these EHR systems is not typically readily available on the company websites, making it a challenge to compare their costs directly. To obtain an estimate, it is usually necessary to contact the companies directly.
However, EHR costs for systems like Epic and core Cerner generally encompass setup, maintenance, and hardware updates, all of which can accumulate into a substantial total. In the Epic vs. Cerner cost comparison, Cerner emerges as the more cost-effective option.
- Cerner Cost per Hospital: Cerner’s pricing structure is notably more budget-friendly than Epic’s. For instance, the cost of Cerner PowerChart Ambulatory EHR may start at $25.00 per year. It’s important to note that Cerner PowerChart Ambulatory EHR typically does not offer a free trial or a free version;
- Epic Cost per Hospital: The pricing for Epic’s cloud-based EMR systems can range widely, from $200 to $35,000 per month, depending on the available functionality. These costs typically encompass setup and training, although certain vendors may charge separately for training, potentially increasing the total expenses to over $2,000.
For self-hosted Epic EMR solutions, the cost can range from $1,200 to $500,000 for larger hospitals and clinics. In some cases, the price for an Epic EMR may surpass $500,000 or even more.
Overall, when accounting for all additional costs associated with implementation and installation, Cerner’s EHR software is generally considered the more affordable choice. However, it’s worth noting that the Epic platform often offers enhanced value.
While these cost metrics provide important insights, the decision between Cerner and Epic should not rely solely on cost considerations. Healthcare providers should also evaluate other factors such as customization capabilities, flexibility, scalability, and the need for specialized expertise when integrating the EHR with existing health systems. In the next phase of our analysis, we will explore these elements to determine which EHR, Cerner or Epic, is more seamless to integrate.
Cerner vs. Epic Integration: Necessity of IT Expertise
It’s evident that integrating electronic health records (EHR) or EMR systems demands the expertise of IT professionals. This requirement remains consistent for both Cerner and Epic, with a slight distinction between the two.
- Cerner EHR Systems: The successful integration of Cerner EHR solutions undeniably relies on the involvement of a team of IT specialists. These IT professionals play a pivotal role in ensuring seamless integration by constructing and implementing interfaces that facilitate the smooth flow of information between Cerner EHR and other healthcare systems. Their technical acumen is essential for comprehending the intricacies of Cerner’s architecture, database structure, security protocols, and interoperability standards, all of which are crucial components of effective integration;
- Epic EHR Systems: The multifaceted and diverse capabilities of Epic EHR necessitate specialized knowledge to achieve effective integration within existing hospital systems. IT experts with in-depth insights into server infrastructure, data management, network security measures, and interoperability protocols are indispensable for the successful implementation of Epic EHR.
However, there’s a notable distinction to consider when it comes to Epic integration. Providers may need to engage Epic’s own IT specialist team to facilitate the integration process. This is primarily due to stringent security and privacy considerations, as Epic integration often demands the expertise of Epic’s dedicated IT professionals.
Cerner vs. Epic Integration: Complexity and Flexibility
When it comes to the intricacies of integration, it’s evident that Cerner offers a less complex approach compared to Epic. Let’s delve into the reasons behind this distinction:
- Cerner EHR Systems: Cerner’s electronic health record systems, while equipped with a more limited feature set, prove to be less complex when integrating with other healthcare software solutions such as Revenue Cycle Management (RCM). Additionally, Cerner exhibits a degree of flexibility in its approach to integration. It is generally open to third-party integrations and provides Application Programming Interfaces (APIs), which enhance its capacity for seamless integrations. However, it’s worth noting that this flexibility can sometimes result in technical glitches;
- Epic EHR Systems: In contrast, Epic stands out for its rich array of features and the ability to upgrade its functionalities. This extensive feature set can make integration with healthcare systems more complex. Furthermore, Epic tends to be less flexible when it comes to integration with non-Epic systems, primarily driven by stringent privacy and security considerations.
A notable limitation of Epic is its lack of data mapping capability, a crucial aspect for many healthcare practices. This limitation could be a significant factor unless alternative options are available.
Cerner vs. Epic Integration: Tailoring and Expanding Your EHR
In today’s healthcare landscape, customizable Electronic Health Records (EHRs) are imperative. Clinical practices seek software solutions that can be adapted to their specific needs and preferences, while also being scalable to accommodate future growth. This consideration takes center stage in the Cerner vs. Epic integration comparison.
- Cerner EHR Systems: There’s no doubt that Cerner offers customization and scalability options. However, its more limited feature set can pose certain limitations on the extent of customization and scalability achievable. For practices with short-term objectives, Cerner’s customization and scalability may not be a significant concern;
- Epic EHR Systems: In contrast, Epic Systems’ comprehensive array of features and functionalities can be extensively customized to align with specific requirements. Moreover, Epic EHRs excel in scalability, accommodating long-term business visions with ease.
Choosing Between Cerner and Epic: Factors to Consider
After a thorough examination of features, functionalities, and pricing in this Cerner and Epic comparison, you’re now well-equipped to make an informed decision. The choice of which EHR system to adopt should be guided by several key considerations, aligning with your organization’s unique needs and objectives. These considerations encompass the level of customization and integration required, the availability of training and support, and the overall cost.
In terms of your organization’s specific requirements, it’s essential to assess the features offered by each vendor and select the solution that best aligns with your criteria. For small-scale, independent practices, Cerner often proves to be a fitting choice. Conversely, for larger practices such as hospitals and multi-branch care facilities, Epic emerges as the more suitable option. Additionally, your decision may be influenced by your business goals, whether they are short-term or long-term in nature. Based on multiple reviews, Cerner is often recommended for short-term goals, while Epic may be preferred for longer-term objectives.
At OSP, our seasoned team of developers has extensive experience working with both Epic and Cerner. We specialize in handling various aspects, from third-party integrations to customized APIs. Drawing from our expertise, if your practice operates on a budget and seeks a straightforward, user-friendly EHR solution, Cerner’s hospital system presents an excellent choice. However, for larger practices dealing with a multitude of services and vast data volumes, Epic Systems is likely the more suitable option.
Ultimately, your decision should align with your organization’s unique circumstances, goals, and priorities, ensuring that the chosen EHR system harmonizes seamlessly with your operational needs and long-term vision.
Conclusion
Cerner and Epic stand as leading electronic health record services, offering sophisticated patient and physician portals to streamline tasks and enhance efficiency. It’s important to note that each software may excel in different aspects, catering to distinct user needs. We trust that this comparison between Cerner EHR and Epic EHR aids you in selecting the most suitable software for your requirements.